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Nexthink

Nexthink makes Digital Employee Experience management software giving IT teams real-time analytics, automation and feedback tools to find and fix workplace technology issues before they hit productivity.

Nexthink builds Digital Employee Experience (DEX) management software. Founded in 2004 and now employing over 1,000 people, the company sells a platform that combines real-time analytics, intelligent automation and employee feedback to give IT teams visibility into the technology experience of their workforce. The stated purpose is to let IT departments see, diagnose and fix problems before they affect productivity, moving them from reactive troubleshooting to proactive experience management.

The product sits at the intersection of several technical domains: real-time analytics, intelligent automation, employee feedback analytics, IT observability and diagnostics, and proactive issue resolution. These areas underpin a single DEX management platform rather than a suite of separate tools. The company operates in the IT, digital workplace and enterprise software sectors.

Nexthink employs more than 1,000 people across 11 countries on five continents, with 60 nationalities represented in the workforce. It frames itself as one global team and lists four values: staying positive and solution-focused, executing relentlessly, collaborating across borders, and continuous learning. Its mission is described as delighting people at work, based on the premise that when employees thrive, businesses succeed.

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