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Glia

Glia provides an AI platform for banks and credit unions, unifying AI agents, voice and digital channels and automating workflows through its Banking AI Operating System.

Glia builds an AI platform for banking. The company sells what it calls Unified Interaction Management, an approach that brings together AI agents, human staff, voice and digital channels in a single system, and a Banking AI Operating System that sits above a bank's existing technology stack. That system activates specialised AI agents which draw on banking data, interaction history and integrated systems of record to automate workflows across front and back office.

The technical work spans conversational and voice AI, digital channel automation, AI agents and workflow automation. The company's Banking-trained AI Agents operate across voice and digital channels and are intended to reduce operating costs and support a Universal Banker model. Glia holds a contractual no-hallucination guarantee for its AI in financial services, which it describes as an industry first.

Glia serves community and regional financial institutions as well as credit unions, positioning its platform against megabanks and fintechs on customer experience. More than 700 banks and credit unions use the platform worldwide. The company has raised over $150 million and is valued at over $1 billion.

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