Maple

Maple is a voice AI company that builds 24/7 phone answering systems for restaurants, hospitality venues and other local businesses. Its flagship product, the Maple Voice Agent, is a conversational AI that answers incoming calls, takes orders, books reservations and processes payments, synchronising with a merchant's existing systems. The agent handles complex orders - including modifications, combos and allergy requests - and performs automatic upselling.

The underlying technology spans speech recognition, natural language processing and conversational AI, with deep integrations into point-of-sale and payments infrastructure. Maple reports connections to more than 50 major POS systems and serves thousands of customers across the restaurant and food-service sectors. Reported performance figures include a 92% call resolution rate without human intervention, an average response time of 2.3 seconds, a 94% customer satisfaction rate and a 25% increase in ticket size attributable to automated upselling.

The product addresses a documented operational gap: roughly a third of incoming calls go unanswered during busy service periods. For marketing engineers, the company's work sits at the intersection of conversational interfaces, commerce systems integration and measurable conversion outcomes. Maple was founded in New York.