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Avoca

Avoca builds AI agents that answer calls, qualify leads, book jobs and follow up for HVAC, plumbing and electrical service businesses, integrating with tools like ServiceTitan.

Avoca builds AI agents for service businesses in the trades - HVAC, plumbing and electrical firms among them. Its platform deploys an "AI workforce" that answers customer calls at any hour, qualifies leads in real time, books jobs and follows up so that opportunities are not lost. The problem it addresses is a measurable one: the company notes that 85% of missed calls go straight to competitors. The platform integrates with field-service software such as ServiceTitan, connecting conversational AI to live operational workflows.

The technical work spans conversational and voice AI, workflow automation and software integrations. The stated market is large - more than $500B in trades services - and the company's pitch to customers rests on outcomes: more jobs booked and revenue recovered that would otherwise be lost.

Avoca is backed by Y Combinator. Headcount has grown from a handful of people to nearly 100 in under two years. The company describes a high-energy, in-office culture, oriented around urgent, tangible problems for trades businesses and around measurable impact for the customers it serves.

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