Upserve

Upserve is a restaurant technology and payments platform founded in 2009 that supplies independent and multi-location full-service restaurants with an all-in-one system for running their operations. Its product suite spans several domains of interest to marketing engineers: point of sale (POS) systems, payments processing, online ordering, guest data insights and restaurant analytics. The company's stated focus is on technology built specifically for hospitality rather than adapted from other verticals.

Among its products, Upserve POS is a restaurant-native point of sale system designed for hospitality operations. Payments Processing handles integrated payment processing for restaurants, while Online Ordering provides ordering capabilities for restaurant customers. Guest Insights applies guest data to help restaurants improve service and increase revenue per table, and Restaurant Analytics offers tools for running more efficient operations. The platform is accompanied by 24/7 support staffed by experts who understand restaurants, alongside personalised onboarding and professional installation for customer deployments.

The company has served the hospitality industry for over 17 years. It was part of Lightspeed from 2020 to 2024 and has since returned to independent status under new ownership. Under the current ownership it reports a renewed focus on "making restaurants wildly successful". Upserve operates across the restaurants, hospitality and food service verticals, with particular emphasis on full-service restaurants.